Q. When will my order be delivered and picked up?

A. . For your convenience we will gladly deliver your order the day before your event (as long as the items are available) at no additional charge to you (except on concession and audio visual equipment). Deliveries are usually made between 8am and 5pm. However, during our busy season, we start deliveries before 8am and continue until all scheduled deliveries are completed. We will make every attempt to notify you if your delivery will be running late. If you must have a specific delivery time, please notify our staff in advance, as extra charges will be incurred.

We will pick up your order the day after your event, weather permitting, unless it is Sunday or a Holiday, in which case it will be picked up on the following day. Occasionally, arrangements may be made (at no additional charge to you) to pick up items on a later day than the scheduled pick up date.